If a Customer orders a particular product which has three colors or sizes, they can change their order as long as the variation comes in the same price. Updating of orders is only entertained before the dispatch.
- Variants :?
- Titane for Divine Hair.
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- Seller information.
Hence a timeline of 12 hours after placing the order is provided to update your order. Any requests for change of order shall not be processed post this period. In such a case, Our Customer Support Team will get in touch with you and You can return your order to our warehouse for a full refund of your paid price. If you may have ordered a wrong product, you could return it back to us after confirmation from our Customer Support Team.
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Please note that once the return reaches our warehouse, it is subject to Inspection and Checking by the Naturebreed Team. Damages due to neglect, improper usage or application will not be covered under our Returns Policy. Please note that the shipping fee would not be included in the refund value of your order as these costs are billed to us and thereby are Non-Refundable Charges.
Once the confirmation for the Return has been made by the Customer Support Team, We request you to ensure that the items are packed securely to prevent any damage in transit. It is also advised that you ship your order with a registered or Insured Service, so that the order can be traced.
Once your refund is processed, We request you to wait for our confirmation. At Naturebreed. We ensure our customers get a true world class ecommerce experience while being awesome. We put ourselves at work every day to ensure your order reaches your destination at the earliest time possible. Shipping costs are charged at Rs. However, You are eligible for free shipping once your order cart value goes above Rs.
You could stock up on your favourite products and ensure your cart value goes above Rs. We take pride in shipping most of our orders within 24 hours.
Although it is rarely possible that your order may delayed due to an unforeseen circumstance, You will be kept informed about the shipment of your order. Once your order has been shipped, you receive a confirmation to your mobile number and email with the tracking link of the order. Following that link, you will be able to track your order effectively.
I need a product immediately. Could you arrange for a Guaranteed One day Delivery upon request? We certainly stock up on products and are usually faster than our estimated delivery dates.
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However, this may change according to your destination address. All our products are VAT included and no extra taxes are levied on the products. All prices mentioned in the website are final and are inclusive of all taxes. Is there any other information I need to provide to ensure smooth delivery of my order? If you are unable to collect your order at the time of delivery, the phone number and Email may be used by the shipping partner to contact you to confirm the delivery. Also, If they have issues in delivering your order, they can use this information to notify you for the same.
In the rarest of rare occasions, if such an instance happens and your order does not reach you after several days of its dispatch, We contact the Shipping Partner for the same and investigate the matter. If the delay happens for more than 15 days of your shipment, We refund your order with the shipping fees. Are there any hidden charges? Any other Taxes that I Pay? We value your trust and build our business upon that. There are no extra or hidden charges on your order.
Once the order has been confirmed, It guarantees that you have completely paid for your order and no other charges would be levied. I have placed my order and have received the confirmation mail? What should do I next? Absolutely Nothing. Except, to be present at the time of delivery or arrange for an alternate person to collect your order at your delivery address. I may not be available at my Delivery Address at Certain times.
Would it be returned back to you if I am not available? You can always arrange for an alternate person to collect your order on your behalf. If such an arrangement could not be made, We ensure that your order is delivered on your advice after contacting you. Our shipping partners redirect the shipment back to us, only if you are unavailable after multiple Usually Four Delivery attempts and no contact could be made with you. Currently, We ship to all the states and the union territories in India.
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